Computer & Laptop Help
Slow computers, startup problems, email issues, virus removal, and general troubleshooting.
Local home visits across the Sutherland Shire
Friendly Home Tech Help
Patient, plain-English help with your computer, phone, printer and Wi-Fi. I come to your home to fix problems, set things up, and show you how things work.
Computer, phone, printer and Wi-Fi help
Setup, troubleshooting, and patient guidance
Laurence Klein - KleinSoft
Your local tech specialist
About Me
Honest, patient help at home
Hi, I'm Laurence Klein. I'm based in the Sutherland Shire and have several years of hands-on experience helping parish staff with everyday technology issues, including IT support work in a local parish setting.
I started KleinSoft to provide honest, patient home tech help for people who want clear support without confusing jargon.
My "No Fix, No Fee" Promise
If I can't help you at all during the visit, you don't pay. If the issue is outside what can be fixed at home, I'll tell you honestly.
Home Visits
$60
Includes travel and up to 1 hour of support
After the first hour, extra time is $15 per 15 minutes if needed. Pay by cash, card, or invoice.
What I Can Help You With
Clear help for the devices you use every day.
Phone & Tablet Help
Help with setup, contacts, photos, apps, email, and everyday use.
Printer & Wi-Fi Help
Printer setup, connection issues, internet problems, and home network troubleshooting.
Setup & Guidance
Help setting up new devices, understanding how things work, and getting comfortable using everyday technology.
Frequently Asked Questions
Common questions, answered simply.
Do I need to unplug my computer and bring it to a shop?
No. I come directly to your home in the Sutherland Shire and help you there, whether the issue is at your desk, kitchen table, or with your home Wi-Fi setup.
I’m not very confident with technology. Will you use confusing jargon?
No. I explain things in plain English and work at your pace. The goal is to make things simpler, not more confusing.
What if my computer is too old or the problem can’t be fixed at home?
If I can’t help you at all during the visit, you don’t pay. If the issue needs parts or specialist repair, I’ll tell you honestly and explain your options.
How does pricing work?
Home visits are $60, which includes travel and up to 1 hour of support. If more time is needed after that, it is $15 per extra 15 minutes.
How can I pay?
You can pay by cash, card, or invoice - Laurence will send an invoice to your email so you can pay at your own pace.
What Clients Say
From locals in the Sutherland Shire
Very happy — reliable and friendly service
“He came to our home to help change over the data from our old laptop to our new laptop. He was also able to find old files that we thought were lost - very happy about that. Good, reliable, and friendly service. Happy to recommend.”
Steve
Moving to a New Laptop
Excellent service — very efficient
“Excellent service and much appreciated. Numerous problems resolved. Very efficient and cooperative to rectify numerous problems.”
Albert
Slow Computer & Email Fix
Very patient — highly recommended
“Laurence was very patient and helpful in solving our problems. I would highly recommend his services.”
Peter
Printer Setup & Troubleshooting
Ready to get help with your tech?
Get in touch - I'd be glad to help.
Fastest - Call or Text
Call 0439 266 941
Tap to call directly from your mobile.
Or send a message here
Prefer email? laurence@kleinsoft.com.au
Outside our service area? Get in touch. I can often recommend a reliable local technician.